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Another Satisfied Customer! | Dekalb Tire Sandy Springs Customer Review

Dekalb Tire
Last updated 6 years ago

One day in carpool, my car wouldn't shift out of park! I called for a tow, then called Dekalb Tire to tell them I was coming. Mark got a technician on the line and with a couple of questions, diagnosed a simple blown fuse to the brake lights. He guided me through the override mechianism that allowed me to shift into gear, cautioned me to be careful because the brakes lights were out, and said he'd keep the shop open till I got there. I cancelled the tow, then met the tech. in the parking lot of Dekalb Tire Sandy Springs. He had a replacement fuse, which he demonstrated how to change, and sent me on my way, with no charge! Since that time, I asked them to repair the short, and they told me it's easier to just keep fuses on hand. They could have charged a bunch to track down a weird short in the lights, but instead, did the right thing for the customer - and I've chaged that fuse 5 times since then - 10 seconds and I'm on my way. These guys have my everlasting loyalty.
Julia Olson

Dekalb Tire offers the full spectrum of automotive services from tune ups to brake work to transmission service and repair in the Atlanta area. To speak with a representative, contact Dekalb Tire at (404) 252-9895.


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