I've been taking my car to Dekalb Tire in Roswell for about four years now to get oil changes, tire rotations, and new tires. The staff has always been quick and courteous. In May I was told by two different GM dealers and a Just Brakes that my brake pads needed to be replaced and the feet needed to be reconditioned (or whatever the term is that they use) ASAP or I was going to cause serious damage to my car. All three of these institutions said that it would take about USD 400 to do the work, but if I waited even a month it could cause serious damage to may car. I was going to get my oil changed at Dekalb Tire in Roswell (where I take my car even though I live near Brookhaven) and asked Richard, the man up front, if they could check my brake pads and then give me a price quote. I also explained that three places said it was necessary I get the brakes fixed, so I was going to get it done and I would get it done that day if they could do the work and it was cheaper than the quotes I had received (I did not tell him the price I had been quoted). When he came to the waiting room to tell me that he had some bad news for me I thought that I had waited to long and that now my car needed major work. Surprisingly, he told me that my brake pads would be okay for at least until late summer/early fall unless I was planning on taking a cross-country road trip. He did tell me he would be happy to go ahead and change them if I wanted, but that it was unnecessary at the moment. He explained that they would need to be changed eventually and that would probably cost around USD 300/USD 350. I thanked him and went on my way. Last month I took my car back for the brake job (I could tell it was time) and another oil change. Not only did the job cost me a lost less that I thought it would, he took me into the garage to show me the rear brakes, what they were going to do, what wasn't necessary to do, and why. It's this kind of service that keeps me coming back to Dekalb Tire in Roswell even though it's a forty minute drive from where I live. Richard and the staff are friendly, the service is fast, and I feel like I can really believe what he says. After all, he could have immediately charged me USD 350 for the brake job in June (and I would have paid it), but instead he was honest and could have lost the business. Bottom line: I recommend this branch to anyone with car trouble.
Dekalb Tire offers the full spectrum of automotive services from tune ups to brake work to transmission service and repair in the Atlanta area. To speak with a representative, contact Dekalb Tire at (404) 252-9895.